Reflection
We know cooperatives are forces for good in the communities we serve. Beyond providing power, food, credit, housing, and support for workers, small businesses, farmers…
Of Rice, Thread, and Co-ops.
Recently, I co-hosted a Zoom Happy Hour for fellow members of the Fredericksburg Food Co-op (FFC) that are planning to open our doors later this…
It’s Time
There’s nothing like spending a week with 1,833 high school students to invigorate you and see the promise of our future. In addition to almost…
Step by Step, Creating a Cooperative Economy
From my vantage point, too many dollars flow out of cooperative economy into investor-held businesses, either in the form of purchases or investments. Is…
Coop Values? Looking Within Myself….
As I look within myself, as to why I care so much about the Cooperative Business Model, I realize it is the reality that cooperative…
Co-op CEO’s, Servant Leadership, and the CoopValues Difference
Co-op CEO’s, Servant Leadership, and the CoopValues Difference Underneath the main stairway of the Nashville Convention Center, I met with the individual who had just…
Are Cooperative Values Still Valued Today?
Are Cooperative Values Still Valued Today? Recent conversations with a Chase Bank Executive, an Executive Director of a multi-state cooperative council, a nationally respected Cooperative…
Customer Service Excellence and Cooperatives
I first met Dennis Snow in 2010, at the NRECA CONNECT Conference, when I participated in his workshop on member service. Dennis Snow‘s customer service…